An integrated business operations system for continuous
innovation in response to evolving challenges

Integrated business operations

From the development of elevators, escalators and other building equipment to maintenance and modernization, our integrated business operations enable us to constantly innovate in technology and service quality and respond quickly to customer needs.

R&D, manufacturing, installationWe’re a creative force in building environments and cities.

We stay on top of changing needs and conduct R&D to develop safe, secure and comfortable elevators, escalators and other building equipment. Our high-quality products have been delivered in approximately 100 countries around the world. As elevators and escalators evolve, we continue to enhance our installation technologies.

R&D, manufacturing, installation

MaintenanceOur people and technology continuously maintain safety, security, and comfort.

Our knowledgeable and highly specialized field service personnel carry out thorough maintenance. At our Information Center, customers’ building equipment is monitored remotely 24 hours a day, 365 days a year. We have the technology and systems in place to respond quickly and appropriately in the event of an emergency.

Maintenance

Modernization and integrated solutionsCreating smart buildings that will support the cities of the future.

Our diverse modernization menu flexibly responds to customer requirements, including energy-saving and earthquake resistance measures. Utilizing big data obtained throughout a building’s lifecycle, from development to maintenance to modernization, we propose solutions for the realization of smart buildings.

Modernization and integrated solutions