Integrated business operationsMaintenance

We constantly monitor our customers’ building equipment and have the technologies and systems in place to respond quickly in the event of an emergency.

The importance of maintenance

By conducting proper maintenance and replacing parts regularly, elevators and escalators can be operated safely and comfortably over a longer period of time. Proper maintenance not only prevents equipment trouble and extends life expectancy but also keeps running costs down and helps maintain property value.

M’s BRIDGE
global remote-maintenance
service for elevators

M’s BRIDGE is a global remote-maintenance service for the continuous monitoring, inspection and data analysis of elevators via our IoT platform. The service provides a range of maintenance-management support, such as failure analysis for early recovery and the formulation of optimal maintenance plans by global service bases.

By improving the quality and efficiency of maintenance services, M’s BRIDGE is contributing to improved safety, peace of mind and convenience for customers.

  • *M's BRIDGE is a registered trademark of Mitsubishi Electric Corporation, except in certain regions.
M’s BRIDGE global remote-maintenance
service for elevators

Maintenance and modernization of elevators and escalators made by other manufacturers

With our professional expertise developed through extensive maintenance experience, we provide quality services for all elevator and escalator brands made by manufacturers in and outside of Japan. In 2021, we launched our new maintenance and repair brand “Lifting Your Life”. Based on the brand concept of being the essential elevator for users’ daily lives while helping make life happier and more comfortable, we apply our professional knowhow not only to our own products but also all other elevator and escalator brands, in order to make people’s lives safer and more comfortable.

Training for global maintenance personnel

The field service specialists at Mitsubishi Electric’s global affiliates and agencies conduct maintenance on elevators and escalators operating around the world, supporting increased safety and comfort for users. We make best use of our training facilities worldwide to provide our field service specialists with systematic education and training programs adapted to local characteristics and individual requests from affiliates and agencies to help them acquire a superlative level of maintenance and repair skills. Through our global network, we develop multi-skilled maintenance personnel who can service other elevator and escalator brands as well, increasing the ways in which they can help provide a more comfortable life for people all over the world.