SustainabilityPromoting employee participation and a
better work environment
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- Promoting employee participation and a better work environment
Our business is supported by people and technology. That’s why we have created a workplace where everyone can work with peace of mind and positive energy. It’s also why we are focusing on developing employees who are passionate about the work our company does to support people's lives.
Creating our corporate culture
As part of our efforts to build a unique corporate culture, we are actively working to create the right organizational climate and instill the company's aspirations among employees.
One such initiative is our “Future Co-creation Project,” which aims, through repeated dialogue, to define the corporate culture and improve the company together with employees. We are striving to become an organization that learns, empathizes, and drives itself. To this end, we take the approach of “recognizing the individual, growing the individual, and creating a place for the individual” as the basis for our various activities.
Maintaining a workplace environment where everyone can work with peace of mind and enthusiasm is an essential part of creating corporate culture. Various departments work together in developing measures and support systems to prevent harassment, improve work productivity, and promote work-life balance.
Our initiatives
Communication Day
Communication Day is an opportunity to organize horizontal dialogues between people in the same departments. We also hold vertical dialogues between top management and employees. This activity helps to “get to know colleagues and get colleagues to know me.”
Through this activity, each person can independently think about "what we can do or change just even a little bit for a better tomorrow." By conveying the company's aspirations and the need for change, participants also share/learn and empathize with the issues they are experiencing day to day.
This initiative was honored with the highest rating of "PLATINUM RING" at the Psychological Safety AWARD 2025 hosted by ZENTech, Inc. (President and CEO: Kim Hyongchol, Headquarters: Chiyoda-Ku, Tokyo). Moving forward, we aim to further develop an organizational culture and environment based on psychological safety by promoting open and free communication.
Study Day (interdivisional exchange study session)
This initiative involves representatives from each division serving as instructors to share information about their business and challenges through online sessions, allowing employees from other divisions to attend. By incorporating perspectives from different divisions, it enables a multifaceted approach to complex issues and strengthens the ability to find sustainable solutions. Additionally, this study session fosters a culture of mutual learning and a spirit of collaboration.
Focus on You
We are promoting activities to increase the transparency of our organization by publishing articles about the work and thoughts of our employees in an easy-to-understand format with photos, which are then shared on our internal website. By promoting mutual understanding and increasing opportunities for employees to communicate about their work and processes, we are fostering a culture that generates new ideas and improvements.
One-on-one dialogues
This initiative increases opportunities for superiors (leaders) and subordinates (members) to have more casual conversations through one-on-one dialogues that are not solely about work-related matters. By clarifying through dialogue things that were previously unclear―such as mutual understanding, employees’ own roles in the company, and their future career vision―our aim is to create a workplace environment in which each employee can approach work with an attitude of greater enjoyment and enthusiasm, and where autonomy and independence are encouraged.
Tour of business sites
by executives
One way that we communicate our corporate philosophy, company aspirations, and management strategies is by having our executives tour our business sites and hold dialogues there.
Safety and health
Mitsubishi Electric Building Solutions has clearly stated in Our Values that “we prioritize health and safety, promote diversity and respect personalities and human rights.” Ensuring the safety of every employee of our company, our affiliates, and partner companies and creating an environment where they can work with a sense of purpose are essential foundations for the continued development of our business.
With this priority in mind, we are thoroughly familiarizing all employees―everyone from management to affiliated companies in Japan and overseas―with safety and health policies and safety global guideline, to create a corporate culture steeped in safety awareness and sensitivity. We are promoting various initiatives by formulating policies in each of our manufacturing divisions and field operation departments for construction and maintenance.
In addition, in the unlikely event of a labor accident, we have a system in place to promptly respond and remedy the situation. To prevent labor accidents, we conduct safety diagnoses and safety patrols, implement safety global guideline audits at overseas affiliates, provide training-based education, and promote commercial vehicle accident prevention.
Company-wide Safety Day
We have established June 1st of each year as Company-wide Safety Day. In addition to sharing a message from the president with the entire company and affiliates in Japan and overseas, we also encourage employees to take precautions in their daily work. This is a day to look back and consider the importance of protecting oneself.
Furthermore, in order to support the mental and physical health of our employees, we have put in place an internal system and utilize external resources to maintain and improve a safe and healthy working environment for all employees. In addition to company-wide care by assigning a supervising industrial physician, we also provide a counseling service at an outside institution to respond to health consultations both on and off the job.
We regard the health of our employees as one of our management issues and aim to create a workplace where each and every employee can proactively engage in health promotion through various health measures, education, and awareness programs.
Education and training
Our company's “human development education” is based on nurturing great personalities, the acquisition of technical skills, and the attainment of disciplined behavior. We aim to develop human resources who can think and act independently, by having each employee know themselves, face technology and deal with other people.
In Japan, our Training Center and Installation Training Center TAKUMI are core facilities of our human resource education. We are focused on developing capable people, such as dedicated, highly skilled engineers with deep knowledge of our elevators/escalators and building facilities (air conditioning systems and building systems), sales representatives who can provide solutions tailored to customer needs, and personnel who can play an active role in global markets.
We adopt a variety of approaches, including education by job level, programs by business and division, career support, holding skills and abilities competitions, and taking courses common to the Mitsubishi Electric Group. We are striving to nurture human resources who can always provide high-quality services from the customer's perspective and meet the expectations of society in each phase of development, manufacturing, installation, maintenance, and renewal.
In addition, we have educational programs for our partner companies and are committed to providing value by improving the technical capabilities of our entire group.
Competitions for engineers
We hold in-house competitions to improve the abilities and skills of our engineers. Since 1981, the Training Center has held the Maintenance Abilities and Skills Competition, in which participants compete in maintenance skills for all building facilities, including elevators and escalators, air-conditioning and refrigeration facilities, and building systems. Selected engineers from across Japan gather to compete on work procedures, work efficiency, accuracy, safety considerations, and workmanship, in everything from maintenance and servicing to installation and customer reporting.
Inazawa Building Systems Works in Japan, which develops and manufactures elevators and escalators, hold a Skills and Abilities Competition for the purpose of passing on skills and maintaining and improving skill levels; participants compete on their manufacturing skills and techniques. Since the Works’ inception in 1977, this event has been held annually as an opportunity to nurture young engineers. There are a total of 10 competitive categories, and this competition is held as a global one in which participants come from Inazawa Building Systems Works as well as from affiliated companies, partner companies, and overseas production bases.
Our passion for human resources development is not limited to Japan.
To ensure the quality of our products/services and the safety/security of our customers overseas, we provide dispatch-type training programs from Japan to overseas with the aim of nurturing human resources that can play an active role outside Japan as well.
Also, we are proposing an approach based on our education and training system to 44 affiliated companies and distributors engaged in sales, installation, and maintenance overseas. Accordingly, each sales company conducts training at its own training facilities/centers or through OJT. In addition, we receive requests from affiliated companies for training and dispatch of instructors, and we make training proposals when new product models are released. We are creating an environment for human resource development that accommodates each other’s circumstances at the time. We also accept maintenance engineers to Japan from affiliated companies mainly in East Asia.
Our education and training efforts are not one-sided exchanges; we foster mutual communication with our affiliates around the world, sharing know-how from overseas locations to nurture a sense of unity as colleagues within the Mitsubishi Electric Group's building systems business.
Training Center
Advanced technological capabilities, flexibility in coping with challenges, and world-leading safety/security expertise cannot be realized merely by reading textbooks or attending lectures.
At the Training Center, we aggressively expand training facilities in line with the launch of new models and technologies in addition to existing products. On the 33,000㎡ premises, we create an environment in which trainees can acquire not only technical skills but also the “Engineer Spirit,” so that they can further grow as engineers.
“TAKUMI*” Installation Training Center
Inazawa Building Systems Works, the mother factory of our elevator and escalator manufacturing base, has facilities specialized in training installation engineers.
Practical and effective training using actual products and virtual reality equipment takes place here.
The installation of elevators and escalators requires many years of accumulated experience and technology. By strengthening the training of our installation engineers, we are improving installation quality and providing safe, secure, and comfortable elevators and escalators.
*Takumi:A Japanese word denoting a great master.
